Booking/Cancellation Policy

Deposit of 50% will be required to reserve an appointment for any service over the amount of $100 for first time clients or clients who have no call/no show on an appointment. The deposit will not be refunded for no call or no show appointments. If future appointment is made you will be required to prepay 100% of services.

Consistent No Show clients will required to prepay for services through our Square Merchant Invoices. Once you have made payment through our secure online payment your appointment will be confirmed.

In order to best accommodate the needs of all our clients, a 24-hour cancellation notice is required for all services. A service charge of $5 or up to 50% of service will be applied for any appointments not cancelled within 24 hours.  No Show clients may be required to maintain a credit/debit card number on file and subject to fees associated to missed services.

 

Late Arrival Policy

In order to best accommodate the needs of all our clients, we reserve the right to request that you reschedule your appointment for a later date if you are more than 10 minutes late

 

Coupon/Deal Sites/Special Offers

We will be enforcing our policies that we set forth on our Deals, Coupons, Special Offers. We are happy to offer incentives to try out our business for the first time all discounts are labeled for first time clients unless otherwise mentioned. We offer everyone a first time client deal if they choose to purchase. Out of respect for our loyal clientele we will enforce our policies. We offer loyal clientele other rewards for longevity, referrals, prebooking, and specials occasions. Once you have used the first time client discount our software will update. We would love you to return. Please feel free to ask about our other loyalty programs on your next visit. All Groupon, Money Mailer, Signpost etc. deals will need to be scheduled ahead of time and mention the deal at the time of scheduling.

Your understanding and patients during this time of change is greatly appreciated in order to better serve new and existing clients.

Thank you,

Jeffrey